Privacy Policy

Rishta Connect (“we”, “us” or “our”) is a private, admin-reviewed Muslim marriage introduction platform. This privacy policy explains what personal information we collect, why we collect it, how we protect it, and the choices and rights you have when using the service.

• Account details - your name, email address, password, account status and basic registration information.
• Profile details - information you choose to add, such as age, gender, town or city, education, occupation, marital status, family background, lifestyle, faith practice and marriage preferences.
• Eligibility information - British citizenship proof or related review information required to confirm whether your account can be approved for member access.
• Photos and visibility settings - photos you upload, visibility choices you make, and any private photo requests or responses.
• Membership and credit records - your payment status, plan access, interest credits, photo request credits, receipt references and Stripe transaction identifiers.
• Platform activity - saved profiles, interest requests, matches, introductions, support requests and relevant admin review notes.
• Technical information - IP address, browser, device, timestamps and security logs used to protect accounts and prevent misuse.

• To create your account, build your private profile and manage your membership access.
• To review profiles, citizenship proof and eligibility before approving full member access.
• To show approved members the profile information you have made visible inside the platform.
• To support browsing, favourites, interest requests, photo requests, matches and admin-reviewed introductions.
• To process payments, update credit balances and keep accurate membership records.
• To send service messages such as approval updates, receipts, account notices and support replies.
• To detect misuse, protect member safety, investigate reports and maintain the integrity of the service.

Where UK GDPR applies, we process personal information using the legal bases of contract performance, consent, legitimate interests and legal obligation. Contract performance allows us to provide the service you request. Consent applies where you choose to provide profile details, photos or optional visibility choices. Legitimate interests allow us to keep the platform safe, review profiles, prevent fraud and improve the member experience. Legal obligation applies where we must keep records or respond to lawful requests.

Rishta Connect is not a public directory. Your full profile is not indexed by search engines and is not available to the general public. Approved members may see profile information according to the access rules and visibility settings in the platform. Photos are handled through authenticated access rather than public file links, and private photo access depends on the settings and request flow available to your account.

Payments are processed by Stripe. We receive and store payment status, transaction references, plan access and credit balances so we can provide membership features and support payment enquiries. We do not store your full card number, card security code or online banking credentials.

We do not sell personal information. We only share information where needed to operate Rishta Connect, such as with payment processing, email delivery, hosting, security and support providers. We may also share or disclose information if required by law, to respond to lawful requests, to enforce our terms, or to protect members from harm, fraud or misuse.

We keep account, profile and membership information for as long as your account remains active or as long as needed to provide the service. If you request deletion, we will delete or anonymise personal profile information where possible. Some records, such as payment references, security logs, audit records and support history, may be kept for a limited period where required for legal, financial, dispute-resolution or safety reasons.

We use practical technical and organisational safeguards to protect member data. Passwords are stored as secure hashes, admin access is restricted by role, sensitive actions can be logged, and private member areas require authentication. No online service can remove every risk, but our approach is to limit access, review sensitive workflows carefully and keep privacy at the centre of the product.

We use essential cookies and similar technologies to keep you signed in, protect sessions, remember necessary preferences and maintain secure platform functionality. We do not use third-party advertising cookies to sell or retarget member data.

Rishta Connect is intended for adults seeking marriage. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact support so we can review and remove it where appropriate.

We may update this policy as the platform, our processes or legal requirements change. The latest version will always appear on this page with the updated date. If we make a significant change, we will take reasonable steps to notify members.